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Assisted client with the drafting, negotiation and finalisation of a detailed Service Level Agreement with Cashbuild

17/3/2017

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During 2016 and early 2017, we assisted one of our key, retainer clients by drafting, refining and finalising a comprehensive Service Level Agreement ("SLA") which could be rolled out by them with their various customers.  

We subsequently provided our client with strategic advice and input on the SLA and assisted them in their negotiations with Cashbuild for the roll-out of services to over 250 Cashbuild branches, located in South Africa, Botswana, Lesotho, Malawi, Namibia and Swaziland.  

Cashbuild, as their customer, is the largest retailer of building materials and associated products, selling them directly to cash-paying customers through its fast-growing network of stores located in South Africa, Namibia, Lesotho, Botswana, Swaziland, Malawi and Zambia.  Cashbuild employs more than 4,700 people and is comprised of Cashbuild Limited and its various operating subsidiaries registered in each of the above-mentioned countries.  
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Should you require assistance in your negotiations with some of the larger national and international companies, please do not hesitate to contact us for commercial and strategic advice and assistance.
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    Neil Taylor

    Neil is a dual-qualified attorney (admitted in South Africa) and solicitor (admitted in England & Wales).  He is also the founder of Taylor Attorneys, a boutique law firm which specialises in corporate, commercial and company law.

    Please take note that the various transactions and legal matters appearing in this Blog are a summary of certain matters handled by our firm and are intended to provide an overview of the specialisations and breadth of work undertaken by professionals within our firm.  

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